Your Privacy & Security First
We prioritize the privacy and security of your personal data. Read below to learn how we collect, process, share, and safeguard your information on Otterleo.
Last Updated: September 2026 • Version 2.5 (Fully Compliant)
1. Security & Infrastructure Overview
Your trust is our top priority. Otterleo is built on industry-standard security infrastructure, utilizing HTTPS/TLS encryption for data in transit and Row-Level Security (RLS) for data at rest. We do not sell, monetize, or trade your personal information.
DPA & Encryption
GDPR Compliant Data Processing Agreements
Zero Data Monetization
We never sell your data to third parties
2. Information We Collect
To deliver an interactive AI experience, we collect information across the following categories:
- Account & Credentials: Full Name, Username, and Email Address for authentication and account management.
- User-Generated Content: Canvas drawings, sketches, and profile avatars uploaded or submitted to the app.
- Derivative & Device Logs: IP addresses, browser types, device information, and activity logs captured via infrastructure providers.
3. Third-Party Service Providers
We do not share data with ad networks, affiliate programs, or business partners. We only disclose information to reliable service providers required to operate Otterleo:
4. AI Processing & Opt-Out Options
Our core feature uses AI platforms to evaluate drawings and offer feedback. If you wish to opt out of AI-based personal information processing, you can:
- Manage your data preferences directly inside your Account Settings.
- Submit an opt-out request by emailing us at otterleosupport@gmail.com.
5. Tracking Technologies & Cookies
Otterleo uses standard essential cookies and local storage to keep you logged in securely (via Supabase Auth) and analyze minimal app traffic (via Vercel Analytics). You can disable cookies through your browser settings, though some authentication features may not function properly.
6. Data Rights & Retention
We retain your personal data for as long as your user account remains active. All users worldwide have the right to access, inspect, edit, or delete their personal information at any time.
7. Permanent Account & Data Deletion
You can initiate a complete wipe of your personal record. Go to "Danger Zone" in your Profile Settings and click "DELETE MY ACCOUNT" to immediately remove all auth records, drawings, XP history, and active sessions.
8. Governance & Data Officer Notice
Otterleo does not maintain a formally appointed Data Protection Officer (DPO). All privacy requests, access inquiries, and legal concerns are managed directly by our technical support team.
9. Contact Us
Support Email
otterleosupport@gmail.comContact Number
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